Healthcare systems face numerous challenges in providing quality patient care and maintaining an efficient operational system. This case focused on a group of 10 regional hospitals with over a dozen affiliated clinics.

Voice AI reduces missed calls across wide geographical area, handles multilingual callers, and reduces human errors.

Call centers tend to have issues associated with high call volume, such as misdirected calls to the wrong department. This results in customer or prospect frustration and additional workloads for sales and administrative staff.

A leading online retailer joined forces with Talkforce AI to revolutionize customer service, slash response times, and drive more sales. Using an AI-driven phone agent, the company delivered fast, personalized support, boosting average order values and overall revenue.